Air Safari Terms

Full payment is required for advance
reservation We accept payments by Credit Card or you may wish to pay
cash after arrival in Kenya.

CANCELLATIONS
If you cancel the deposit may be refunded minus charges for reservations that have been processed,
cancellation fees imposed by hotels/lodges and transporters and any other relevant expenses.

If a cancellation is received within 2 days of commencement of tour, a cancellation fee of 50% of the total will
be charged and 100% if cancellation is made within 24hrs of commencement.

RATES
Rates include all expenses in connection with accommodation with full board table d’hote meals on safari.
Airfares and Hotels transfers are included in the costs.

All Government hotel taxes, hotel services charges and entry fees are included. Not included are gratuities
(other than service charges) beverages, laundry and other such personal expenses.

ACCOMMODATION
Single rooms are available at supplementary cost, but neither single rooms nor private baths can be
guaranteed except at Luxury Accommodation. Single rooms at Standard and Quality Camps and Lodges are
scarce and cannot be guaranteed even if paid for.

Where this occurs an appropriate refund will be made direct to the client. Hotels/Lodges/Camps where
mentioned are named as an indication of category and rooms may be reserved at similar hotels/lodges/camps.

TRANSPORTATION
Safari minibuses, safari-cruisers, four-wheel drive vehicles will be provided, according to the route and the
number of participants. The right is reserved to employ the services of sub-contractors. English speaking
driver guides are provided.

ALTERATIONS TO TOURS
The right is reserved to change any route or arrangements should conditions necessitate and offer substitutes
of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept
or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.

LIABILITY

(a) Mombasa Air Safari is insured against legal liabilities arising from any injuries which might be received by
passengers, whilst in its aircraft.

(b) We act only as agents of passenger in all matters relating to camp and lodge accommodation, transport,
whether by aircraft, rail, road, motor coach, ship, boat, or any other means and shall not be liable for injury,
delay, loss or damage arising from any cause and in any manner howsoever except when the passenger is
being carried in aircraft operated by Mombasa Air Safari.

(c) Our liability to passengers carried in our aircraft is governed by the laws of the Republic of Kenya.

(d) The right to employ sub-contractors to carry out all or any part of the services agreed to be supplied and
in the event of the exercise of such right the terms of clause (c) relating to the Company’s liability shall apply.

GENERAL CONDITIONS OF CARRIAGE
CHECK-IN TIME
Passenger Check-In is 30 minutes before scheduled departure.

Game Park services may however arrive and depart at a number of airstrips and firm times cannot always be
adhered to. The last reporting time for afternoon departures at any Mara airfield is 1400 hours.

BAGGAGE ALLOWANCE
Per passenger 15 kilos inclusive of hand baggage. Excess baggage at the discretion of Mombasa Air Safari.
Passengers are asked to use soft bags.

SMOKING
Smoking is not allowed on Mombasa Air Safari aircraft.

INFANTS AND CHILDREN
Infants under 2 years are carried free of charge when in their mother’s arms or not occupying a seat. Children
under 12 years are required to pay 75% .

AIRFARES
Airfares are quoted in U.S. Dollars but may be paid in Kenya Shillings at the prevailing exchange rate at
purchase. Fares are subject to change without notice and do not include airport departure tax, currently Kshs.
300/- only at Moi International Airport, Mombasa and Malindi Airport, but not at Diani Beach & Game Parks.

DELAYS
Mombasa Air Safari is not responsible for any direct or consequential costs resulting from any delay to its
services.
RESERVATIONS
Payment in full is required 4 days before a safari commences. A deposit of 25% is required for advance
reservation and the balance not later than 4 days before the tour begins. The right is reserved to cancel
bookings if the balance has not been received. We accept payments by Credit Card or you may wish to pay
cash after arrival in Kenya.

CANCELLATIONS
If you cancel the deposit may be refunded minus charges for reservations that have been processed,
cancellation fees imposed by hotels/lodges and transporters and any other relevant expenses.

If a cancellation is received within 2 days of commencement of tour, a cancellation fee of 50% of the total will
be charged and 100% if cancellation is made within 24hrs of commencement.

RATES
Rates include all expenses in connection with accommodation with full board table d’hote meals on safari.
Airfares and Hotels transfers are included in the costs.

All Government hotel taxes, hotel services charges and entry fees are included. Not included are gratuities
(other than service charges) beverages, laundry and other such personal expenses.

ACCOMMODATION
Single rooms are available at supplementary cost, but neither single rooms nor private baths can be
guaranteed except at Luxury Accommodation. Single rooms at Standard and Quality Camps and Lodges are
scarce and cannot be guaranteed even if paid for.

Where this occurs an appropriate refund will be made direct to the client. Hotels/Lodges/Camps where
mentioned are named as an indication of category and rooms may be reserved at similar hotels/lodges/camps.

TRANSPORTATION
Safari minibuses, safari-cruisers, four-wheel drive vehicles will be provided, according to the route and the
number of participants. The right is reserved to employ the services of sub-contractors. English speaking
driver guides are provided.

ALTERATIONS TO TOURS
The right is reserved to change any route or arrangements should conditions necessitate and offer substitutes
of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept
or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.

LIABILITY

(a) Mombasa Air Safari is insured against legal liabilities arising from any injuries which might be received by
passengers, whilst in its aircraft.

(b) We act only as agents of passenger in all matters relating to camp and lodge accommodation, transport,
whether by aircraft, rail, road, motor coach, ship, boat, or any other means and shall not be liable for injury,
delay, loss or damage arising from any cause and in any manner howsoever except when the passenger is
being carried in aircraft operated by Mombasa Air Safari.

(c) Our liability to passengers carried in our aircraft is governed by the laws of the Republic of Kenya.

(d) The right to employ sub-contractors to carry out all or any part of the services agreed to be supplied and
in the event of the exercise of such right the terms of clause (c) relating to the Company’s liability shall apply.

GENERAL CONDITIONS OF CARRIAGE
CHECK-IN TIME
Passenger Check-In is 30 minutes before scheduled departure.

Game Park services may however arrive and depart at a number of airstrips and firm times cannot always be
adhered to. The last reporting time for afternoon departures at any Mara airfield is 1400 hours.

BAGGAGE ALLOWANCE
Per passenger 15 kilos inclusive of hand baggage. Excess baggage at the discretion of Mombasa Air Safari.
Passengers are asked to use soft bags.

SMOKING
Smoking is not allowed on Mombasa Air Safari aircraft.

INFANTS AND CHILDREN
Infants under 2 years are carried free of charge when in their mother’s arms or not occupying a seat. Children
under 12 years are required to pay 75% .

AIRFARES
Airfares are quoted in U.S. Dollars but may be paid in Kenya Shillings at the prevailing exchange rate at
purchase. Fares are subject to change without notice and do not include airport departure tax, currently Kshs.
300/- only at Moi International Airport, Mombasa and Malindi Airport, but not at Diani Beach & Game Parks.

DELAYS
Mombasa Air Safari is not responsible for any direct or consequential costs resulting from any delay to its
services.